Terms and Conditions

Green Valley Spices Pty Ltd strives to provide informative and accurate information regarding its complete product range at the time of posting.

The information presented on this web site is intended to be informative and for educational use only. We endeavour to provide accurate information but cannot be deemed liable for any adverse effects due to consumption or use of any of the products shown or sold through this website. The information provided has been obtained from a number of sources including our suppliers, customer feedback, anecdotal evidence, traditional or historical use, scientific studies, as well as other publicly available resources. Unless specifically stated otherwise any potential medical benefits are not based on scientific evidence but on traditional use and anecdotal evidence of the individual and/or combined ingredients. The information provided is not intended to provide medical advice, or to replace the advice of a qualified medical practitioner. If you are unsure or unaware of the benefit or risk of consuming any of our products please consult your doctor or medical practitioner as they may have an adverse affect with your current or past physical condition or medication. We also encourage our readers to seek independent information regarding any and all of our product range.

Whilst all care has been taken in providing all information, neither Green Valley Spices Pty Ltd nor anyone involved in creating or producing or delivering the Green Valley Spices website, or the materials contained therein assumes any liability or responsibility for the accuracy, completeness or usefulness of any information provided. Nor shall they be held liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of your use of, or inability to use the Green Valley Spices web site and/or its complete product range.

Delivery Details
Where possible all orders are delivered by a Courier Service and require signature on delivery. Delivery to PO Boxes is not possible using this service and if a PO Box is entered as a delivery address during checkout, may cause delays and in some cases may require redelivery at the customers expense. In the event that an order cannot be sent via courier an appropriate Australia Post service will be used. Processing times are 1-5 business days after cleared payment has been received. Delivery times are 1-3 Business Days for most areas of Australia. Green Valley Spices will not accept responsibility or liability for any delays or damage caused during transit.

Green Valley Spices Pty Ltd has a strict no refunds policy. Refunds will only be considered in the event of an error being made by Green Valley Spices Pty Ltd.

Pricing  Accuracy
Green Valley Spices Pty Ltd will make every effort to ensure that pricing information shown on the website and charged during checkout is accurate. However Green Valley Spices reserves the right to make corrections to product information and pricing prior to orders being shipped. If, in the event that an incorrect price or quantity is processed during checkout, and a corrected price per kilogram is higher than was initially processed during order submission, Green Valley Spices Pty Ltd will contact the customer and allow the customer the option of agreeing to the corrected price or cancelling the order for a full refund

Due to recent supplier increases, we have held off as much as we can, although like most small businesses the time has come to increase our pricing slightly. We thank you for you continued support and understanding.